Eight Graphics that Explain Main Street Leadership in 2025 | Main Street America
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Kendall Whittier — Tulsa, Oklahoma © Kendall Whittier Main Street

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Three Main Street America Staff members standing in front of a mural in Marion, Iowa.

Marion, Iowa © Tasha Sams

About

We work in collaboration with thousands of local partners and grassroots leaders across the nation who share our commitment to advancing shared prosperity, creating resilient economies, and improving quality of life.

Overview Who We Are How We Work Partner Collaborations Our Supporters Our Team Job Opportunities 2024 Annual Report Contact Us
Two community members in Emporia Kansas pose with a sign saying "I'm a Main Streeter"

Emporia, Kansas © Emporia Main Street

Our Network

Made up of small towns, mid-sized communities, and urban commercial districts, the thousands of organizations, individuals, volunteers, and local leaders that make up Main Street America™ represent the broad diversity that makes this country so unique.

Overview Coordinating Programs Main Street Communities Collective Impact Awards & Recognition Community Evaluation Framework Join the Movement
Dionne Baux and MSA partner working in Bronzeville, Chicago.

Chicago, Illinois © Main Street America

Resources

Looking for strategies and tools to support you in your work? Delve into the Main Street Resource Center and explore a wide range of resources including our extensive Knowledge Hub, professional development opportunities, field service offerings, advocacy support, and more!

Overview Knowledge Hub Field Services Government Relations Main Street Now Conference Main Street America Institute Funding Opportunities Small Business Support Allied Member Services The Point Main Street Insurance Members Area
People riding e-scooters in Waterloo, Iowa

Waterloo, Iowa © Main Street Waterloo

The Latest

Your one-stop-shop for all the latest stories, news, events, and opportunities – including grants and funding programs – across Main Street.

Overview News & Stories Events & Opportunities Subscribe
Woman and girl at a festival booth in Kendall Whittier, Tulsa, Oklahoma.

Kendall Whittier — Tulsa, Oklahoma © Kendall Whittier Main Street

Get Involved

Join us in our work to advance shared prosperity, create strong economies, and improve quality of life in downtowns and neighborhood commercial districts.

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Main Street leaders entering the Alabama Theater during the 2024 Main Street Now Conference

The Director’s Survey helps us understand the needs, successes, and challenges of Main Street leaders. © Tosha Gaines Photography

For the past 20 years, Main Street America has sent out surveys to local Main Street leaders to better understand trends in the challenges, opportunities, goals, and needs of the network. In late January, we launched our 17th survey of this type. Here are eight graphics that explain the key findings of the survey and what they mean for Main Street leaders.


#1 Survey Respondents Represented the Full Breadth of the Movement

A set of 3 ring charts show the percentage of respondents broken down by Main Street America designation status. They show 68% are MSA Accredited programs, 21% are MSA Affiliated programs, and 6% are pursuing MSA designation. A separate bar chart shows the percentage of respondents that represent communities of different populations. 23% are from places of 5,000 or less, 16% are from places of 5,000-10,000, 44% are from places of 10,000-50,000, 7% are from places of 50,000-100,000, and 9% are from places of 100,000 or more.

This year, we heard from 422 local Main Street leaders, making this year’s survey our largest since 2011. We see a strong alignment between the survey sample and the 2025 network in terms of designation status and community populations. The survey was also representative of community size. Communities with 5,000 residents or fewer represented 23% of all respondents, and those communities represent 24% of the MSA network. Communities of 10,000 to 50,000 residents are slightly overrepresented in the survey, and communities with more than 100,000 residents are slightly underrepresented.

Key Takeaway: We heard from leaders and programs that resemble the Main Street network at large, which makes us confident that the survey results broadly describe the current state of Main Street leadership.


#2 Local Main Street programs operate with limited budgets and staff, but most leaders saw resources increase over the previous 12 months

A bar chart shows the percentage of respondents that fall within various budget ranges. 10% have less than $50k annually, 9% have $50k-74.9k, 10% have $75k-99.9k, 8% have $100k-124.9k, 10% have $125k-149.9k, 17% have $150k-199.9k, 14% have $200k-299.9k, 12% have $300k-499.9k, and 10% have $500k or more. A set of three data points state that 58% of programs had an increase in budget, 14% had an increase in budget of at least 20%, and 13% of programs had a decrease in budget. An additional set of linear charts state that 60% of programs had 1 full-time staff, 3% had 5 or more full-time staff, 43% had at least 1 part-time staff, and 64% had 20 or more volunteers.

53% of this year’s respondents reported an annual budget of over $150,000, compared to 50% in 2024 and 48% in 2023. Meanwhile, nearly 60% of respondents reported that their budget had increased in the past year. 60% of respondents also reported operating with one full-time staff person, a slight increase over 2024 and 2023 (58% both years). We also saw slight increases in the number of leaders who reported having at least one part-time staff member and at least 20 volunteers in 2025.

Key Takeaway: Modest increases in budgets, staffing, and volunteers are encouraging, but more significant bumps are needed to substantially increase our impact. 


#3 Main Street leaders work long hours for limited salaries and often supplement their income with second jobs and side hustles

A clock icon has text next to it stating that 43 is the median number of hours directors work per week on Main Street. Beneath that point, two linear charts show that 38% of directors have another local role such as Chamber leader, and 39% of directors have a second paying job. Two additional linear charts show that 71% of directors with tenures under 3 years made less than $60k, while 44% of directors with tenures over 3 years made less than $60k. An additional calendar icon and text below indicate that 37% of directors were in their role for less than 3 years.

We have long understood that the work of local Main Street leaders requires long hours for somewhat modest salaries, but this year, we learned more about what’s required of these individuals and the ways they go above and beyond in their work. This year’s survey data indicates that half of local leaders work 43 hours per week or more, and 14% worked more than 50 hours per week. Astonishingly, close to 40% of responding directors said they lead multiple organizations, and close to 40% have a second job or side hustle. Among those respondents working second jobs, about half make less than $50,000 per year for their Main Street work. 

Key Takeaway: Local Main Street leaders are willing to put in hard work, but juggling their roles alongside a second job may be unsustainable and untenable for many long term. 


#4 How a Main Street leader feels about their compensation depends on their salary and benefits

A flowchart shows the breakdown of respondents to a selection of questions. 46% of respondents stated, “I am fairly compensated for my work as a Main Street leader”. Within that grouping, 66% answered that they receive benefits as Main Street staff. “51% of all programs offer benefits” is below. 43% stated, “I am not fairly compensated for my work as a Main Street leader”. Within that grouping, 71% reported salaries less than $60k. “54% of directors make less than $60k” is below. 11% stated “I’m not sure” in regard to the fairness of their compensation.

We asked whether local Main Street directors’ programs offered benefits, what annual salary the leaders earned, and whether they felt they were fairly compensated for their work. The results of these questions emphasize the importance of fair and sustainable compensation and benefits for Main Street work. Respondents who felt fairly compensated were more likely to earn more than $70,000 and receive benefits. On the other hand, respondents who did not feel fairly compensated were more likely to earn less and not receive benefits. We also noticed that only 28% of respondents who felt fairly compensated also worked a second job or side hustle, compared to 48% who did not feel fairly compensated.

Key Takeaway: To make sure Main Street leadership is a viable career in the long term, we need to continue pushing for competitive salaries and benefits for executive directors across the network. 


#5 Main Street leaders balance a love of their work with a variety of challenges 

A list titled “Best Parts of being a Main Street Leader” contains the following statements: "I have seen the community I grew up in truly rise from the ashes and begin to believe in itself again, and much of that has been the result of the Main Street program reminding the community they are worthy of nice things and good opportunities"; "Meeting with downtown merchants and trying to help them succeed"; "Working with the staff of volunteers and seeing them want to make a difference in their community"; "Community, all of the countless hours and hard work becomes worth it when you begin to see the community pride that your area begins to represent". A list titled “Hardest Part of being a Main Street Leader” contains the following statements: "The community has a lack of understanding of what our Main Street program offers, which is reflected in community support, both in volunteerism and finances"; "One of the hardest parts of my role as the leader of a Main Street organization is balancing the diverse needs and interests of local businesses, community members, and stakeholders while driving a cohesive vision for revitalization and growth"; “Navigating processes as a new ED”; "Availability of capacity grants or grants that will cover salaries or operational expenses are limited and access to them limits our ability to grow."

In response to an open-ended prompt focused on the best parts and biggest challenges of being a local Main Street leader, three-quarters of directors wrote about having a real community impact, supporting small local businesses, or building relationships with other community members. But the struggles of the job are all too real, too. About 60% of respondents wrote about funding, financial stability, time management, and untenable workload. 

Key Takeaway: Main Street leaders feel motivated and rewarded in their roles when they can see their communities flourishing as a result of their efforts. At the same time, those efforts can easily become a relentless workload without proper support and boundaries.


#6 The challenges and frustrations facing Main Street organizations and communities have been consistent over the past few years, with some notable exceptions

A bar chart titled “Top Organizational Challenges” shows 59% of respondents selected “Limited budget”, 57% selected “Not enough staff”, 28% selected “Limited community engagement”, 20% selected “Lack of public sector support”, and 20% selected “Challenges with the board”. A linear chart shows that 63% of those who selected “Limited budget” as a top challenge had budgets of $100k or more. Another bar chart titled “Top Community Challenges” shows: 34% selected “District businesses have inconsistent/limited hours”, 32% selected “Absent/neglectful property owners”, 29% selected “Lack of variety in business types”, 26% selected “Parking frustrations”, 22% selected “Vacant spaces”, 21% selected “Limited municipal or community wealth”, and 20% selected “Unaffordable commercial spaces”.

In the past three surveys of Main Street leaders, limited budgets have represented the top organizational challenge: about 60% of leaders indicated limited budgets were an organizational challenge in 2023, 2024, and 2025. Looking closer at this year’s data, we see that having more dollars in a program’s budget doesn’t detract from the budgetary challenges. 63% of programs with budgets over $100,000 said limited budgets were a challenge, and more than 30% of programs with budgets over $500,000 indicated limited budgets were a challenge. With bigger budgets, programs hire more staff and take on more work. There is always the opportunity for Main Streets to do more. 

Challenges in the community were also consistent with past surveys, including inconsistent or limited business hours, absent or neglectful property owners, and lack of business variety. Issues with parking were notably higher this year — 26% in 2025 compared to 17 – 18% in 2024 and 2023 surveys — as were challenges with limited municipal funds and community wealth and with unaffordable commercial spaces, which each climbed by five to six percentage points between 2024 and 2025

Key Takeaway: The consistency of the top challenges highlighted by local Main Street leaders is striking. If the network focuses together on testing promising responses to these challenges, we hope we might see their prevalence decrease in future leader surveys.


#7 Successful events continued to stand out as top organizational wins, and grant opportunities emerged as the most preferred form of support needed

A bar chart titled “Top Organizational Wins” shows 53% of respondents selected “Planning successful events”, 31% selected “Supporting existing businesses”, 27% selected “Supporting placemaking or public art”, 21% selected Successful community outreach”, 21% selected “Building stronger partnerships”, 20% selected “Supporting the launch of new businesses”, 17% selected “Strengthening board engagement”. Another bar chart titled “Top Preferred Forms of Support” shows 61% of respondents selected “Grant opportunities”, 41% selected “Access to local data”, 37% selected “Educational resources”, 25% selected “Training materials for staff & board”, 23% selected “Check-ins with Coordinators and/or MSA”, 22% selected “Guidance on best practices”, 19% selected “Technical assistance.”

Every year, local Main Street leaders tout successful events and support for existing businesses as their top two wins, and placemaking has been the third or fourth highest priority each year. But in 2025, leaders touted advocacy with government officials more often than in years past (16% in 2025; 8% in 2024), as well as success with accessing new sources of revenue (15% in 2025; 10% in 2024 and 2023). Meanwhile, in 2025, only 2% of respondents cited support for housing development as a major win, which is half as many as in the two years prior. 

Local leaders indicated that grant opportunities were the most important type of support their organizations needed. Access to local data such as market or demographic data and educational resources like webinars, templates, reports, tools, and guides, also stood out as particularly important. 

Key Takeaway: Local Main Street leaders are seeking support that increases their funding and knowledge. Those forms of support have the potential to build on wins related to advocacy and the diversification of revenue streams. 


#8 Local Main Street leaders pointed to a variety of goals when asked what exciting priorities they have for the year ahead

A number of quotes are pictured. They include: "We plan to revitalize a key corner in our downtown to create a pocket park and create a space that is user friendly, safe and beautiful and is a main focal point of our downtown”;  “Our goal is to strengthen our volunteer program to enable us to be able to do more for our community”; “Creating a public gathering place designed with cultural heritage murals”; “Solidifying succession planning while supporting current staff to grow the organization”; “Bringing a farmers market to our downtown”; “To figure out who we want to be when we grow up as an organization, updating our strategic plan”; "Creating a one-stop-shop for opening a new business”; “The completion and grand opening of the renovated historic downtown theater”; “We are planning a beautification project for an underserved portion of our business district that will hopefully engage more residents”; “For the first time in almost three years, we have a balanced budget. We are also excited about housing and building projects that will be completed in 2025”.

We asked local Main Street leaders to share their most exciting goals for 2025. About a third of all responses related to physical improvements and beautification projects, and another quarter cited the support they planned to offer businesses. We heard about new farmers markets, gathering spaces, renovations to historic buildings, pocket parks, walking trails, bicycle stations, and other projects. Finally, some directors pointed to goals related to organizational growth and strategic planning. The goal of one local leader was to figure out who we want to be when we grow up as an organization [as we update] our strategic plan.” 

Key Takeaway: In the upcoming year, Main Street organizations look forward to developing new gathering spaces in their districts and solidifying new ways to sustain and grow their internal operations.


Looking Forward

Thanks to all those local Main Street leaders who responded to the 2025 Directors Survey! We are continually amazed by the challenges Main Street directors overcome and the work our network can do, even with such limited budgets and staff. Our single most startling finding this year might be that nearly 40% of all local directors have second jobs or side hustles.

It is clear that Main Street America and the entire network have a tremendous impact, but our potential is still greater. This year, we are excited to work on a special internship project focused on local leadership that will help us identify new ways to support Main Streeters. If the work of local Main Street leaders could be made easier and more sustainable, one can only imagine how much stronger our Main Streets could become. 


Downtown Decorations, a Main Street America Allied Member, is this quarter’s Main Spotlight advertiser. For more information about what they do to support Main Street organizations, click here.