Main Streets across the country have long been centers of innovation. Since the proliferation of shopping malls and big box stores that started in the 1970s, community leaders, and small business owners have rallied together to attract customers, new local businesses, and shoppers back downtown by leveraging their own unique, place-based assets, and implementing creative approaches to retail and services. The inherent drive toward innovation and adaptation found among many Main Street commercial district leaders and business owners serves communities well — and is important now more than ever as communities respond to and manage the widespread impacts of COVID-19. Continued innovation will be crucial to ensure that small businesses survive, burgeoning entrepreneurs thrive, and workers, customers, and visitors remain safe and healthy.
In this brief, we explore creative approaches to small business and commercial district recovery, focusing specifically on e‑commerce and adaptive use of spaces. We also provide a brief case study on how one Main Street community — Florence, S.C. — is helping their small businesses respond and recover as a source of inspiration and guidance.